Privacy Policy

Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, “Services”) provided by, Transfitnation, LLC and its affiliates (collectively, “Transfitnation”). Transfitnation provides information and services related to health and fitness. By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.

1. Collection of your Personal Information

Transfitnation may collect personally identifiable information, such as, but not limited to, your e-mail address, name, physical address, telephone number and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information that we collect and store often depends on the type of Service that you use. For example, when you register an account with Transfitnation, we collect and maintain your account information such as login name, password, email address and contact information. When you sign up for training services, we collect information submitted through our lifestyle assessment and waiver, such as your health screening information, eating and exercise habits, and fitness goals. Transfitnation may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, and interests. Transfitnation will not delete customer information other than upon customer request. However, Transfitnation reserves the right to delete customer information for members with a free account status at any time.

Information about your computer hardware and software may be automatically collected by Transfitnation. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. Transfitnation also collects geolocation information based on visitors’ IP addresses. This information is used by Transfitnation for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, Transfitnation may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, such social media accounts, charity fundraising partners, or brand partners, this information may be collected and used by them. Transfitnation encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. Transfitnation is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.

2. Use of your Personal Information

Transfitnation collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Transfitnation may use your personal information to inform you of other products or services available from Transfitnation and its affiliates that may interest you. Transfitnation may contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered. Additionally, Transfitnation may send you promotional and transactional text messages if you have opted in to receive such text messages.

Transfitnation does not sell, rent or lease its customer lists to third parties.

Transfitnation may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, provide and process image capture, parsing, digital media content upload, processing and storing services, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfilment. Transfitnation may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable Transfitnation to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.

Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party’s use of your personal information is governed by their privacy policy and not the Transfitnation privacy policy.

Transfitnation uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers’ needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. Please note that any “do not track” signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by Transfitnation. We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services.

Transfitnation uses tracking to create remarketing audiences of users based on user behavior and visits to our website. Transfitnation may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt out of some or all of these advertising features by visiting Facebook’s ad pageGoogle’s opt-out page or resources like the NAI consumer opt-out page. Transfitnation may use email addresses to target users with custom ads through third party advertising platforms. Transfitnation shares certain customer information described in Section 1 above with third parties to perform services (advertising) on our behalf.

Transfitnation may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Transfitnation’s business assets. In such an event, you may not have the right to opt out of any such transfer.

3. Use of Cookies

Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Transfitnation, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

4. Email & SMS Communications

From time to time, Transfitnation, LLC. may contact you via email or SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Transfitnation, LLC. or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Transfitnation, LLC, you may opt out of such communications by clicking on the “Unsubscribe from this list” button at the bottom of the email. Text “STOP” to opt out of receiving such communications via SMS.

5. For California Residents

Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.

California residents may submit a personal information or erasure request via our contact page: Contact Us. Transfitnation will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances).

Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested.

6. Security and Retention of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Transfitnation of any unauthorized use of your account.

Transfitnation uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Transfitnation regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Transfitnation retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7. Children Under Thirteen

Our Services are not intended for use by children under the age of 13, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

8. Changes to this Privacy Policy

Transfitnation may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law. Your continued use of the Website and/or Services available through this site after such changes will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by this Policy.

9. International Users

The Website is hosted in the United States for residents of the United States only. If you are located outside the United States, please discontinue using our website and any related services. By continuing to use our website, you acknowledge that any personal information provided through the Website, will be transferred from your country of residence to the United States.

10. Contact Information

Transfitnation welcomes your comments regarding this Privacy Policy. Please Contact Us.

For more information, please review our Terms of Service.

Updated on May 31, 2023